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| Information Sharing |
| Unless you have notified us to the contrary, we may occasionally share your name and mailing address with other companies whose products we feel you may find of interest. Be assured we will never share your email address. Should you desire not to receive such offers, please email service@novanatural.com or call 877-668-2111. Let us know your customer number printed on the label of your catalog and your current address. |
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| Protection of Personal Information |
| Your information is stored electronically in a database that is regularly tested to ensure its security. Any access to your personal information that you or our employees make occurs over an encrypted connection, ensuring that no information can be intercepted.
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| Specifically, when you place an order on our website, it becomes secure as soon as you begin checkout. Prior to this, no personally identifiable information has been gathered that would necessitate initiating a secure connection. |
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| Information Collection |
| We collect different types of information when you place an order with us, including, but not limited to: addresses, your e-mail address, shopping history and credit card number(s). We may at our discretion combine your information with other publicly available information in the interest of improving our marketing or other business activities. |
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| Use of Information |
| We use your information in the normal course of our operations including processing of your order and communicating with you via phone, email and mail. |
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| Acceptance of Terms |
| Use of our website constitutes acceptance of this Policy. As this policy may change from time to time, it is your responsibility to consult it to ensure your continued acceptance of its terms. |
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| Cookies |
| Cookies are small text files that we store on your computer to improve your experience with our website. They are used to maintain the state of your shopping cart, registration information, your name and more. They are a harmless part of what makes the internet work. |
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| Opt Out |
| You may at any time opt out of our phone, email or other marketing activities by contacting our customer service department at 877-668-2111 or service@novanatural.com and informing us of your wishes. We retain the right to contact you by any means available to us in the interest of completing an order regardless of your opt out status. |
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| Children |
| Our website and other marketing materials are intended for the use of persons 18 years of age and older. |
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| External Links |
| We may occasionally link to other websites outside of our control. Of course, we would never link to something we didn't agree with, but, the web and technology being what they are, dead or changed links may occur from time to time. Alert us and we'll cheerfully adjust our site. Further, we take no responsibility for the content or policies of outside websites. Upon departure from our website, you will no longer be governed by the terms of this policy. |
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| Changes to this Policy |
| We may from time to time without prior notice change the terms of this policy. Your continued use of our website constitutes acceptance of our new terms. The current revision date of this document is 07/17/2009. |
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| Concerns about this Policy |
| Contact us with any questions or concerns about this policy via email at service@novanatural.com or phone at 877-668-2111. |
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