starter kit for needle felting
Item #: 3838
Our Free Shipping offer on orders over $125 applies to the Contiguous (Lower 48) United States only.
Your order will be processed within 1-2 business days after it is placed. If you need your order more quickly or if you have any questions, please contact us by phone during business hours at 877-668-2111 so we can assist you.
HOW WE SHIP
We ship orders First Class or Priority Mail from the US Post Office or by UPS. For a general idea of how long it will take for your order to arrive after it leaves our warehouse, please consult the map below.
Our shipping rates are based on the total value of the order. The following rate table is for the Contiguous United States only. International and AK, HI, PR, VI customer rates are calculated based on the weight of the order and ship via USPS Priority Mail.
|$15 - 25||$7.90|
|$25 - 50||$9.90|
|$50 - 75||$11.90|
|$75 - 100||$13.90|
|$100 - 125||$15.90|
We do not offer overnight or two day shipping, so please plan ahead. We do offer UPS 3Day, To determine 3Day rates, please create your order and select UPS 3Day as the
UPS 3 DAY SERVICE:
We will ship your order with UPS 3 Day Select Service. Three days means your package will take 3 business days in transit, not including the day you order or time required for order processing. Please note that the UPS Service Guarantee applies only to business days and excludes weekends, holidays, and any delay that occurs beyond the control of UPS.
PRIORITY MAIL ONLY (AK, HI, PR, VI, International Locations)
We ship only via USPS Priority Mail to these locations as UPS is considerably more expensive. Our shipping rates for these locations are based on weight. If the estimated shipping charge will cover the cost of the shipment, we will send it out. If not, we may contact you for authorization prior to shipping.
INTERNATIONAL SHIPPING DISCLAIMER
The recipient is the importer of record and as such is responsible for assuring the product(s) they purchased can be lawfully imported to the destination country and must comply with all laws and regulations of said country. The customer
We ship only via USPS Priority Mail to International locations. Our shipping rates for these locations are based on weight. If the estimated shipping charge will cover the cost of the shipment, we will send it out. If not, we may contact you for authorization prior to shipping. Delivery time varies, but is estimated at 7-14 business days for Priority, depending on your country's customs regulations and procedures. If you don't receive your package within several weeks, check with your local post office and local customs office as they could be holding your package for payment of duties.
We appreciate hearing when you receive your package so we have realistic estimates to tell our other customers in your country.
CONTACT WITH QUOTE
For some locations, we have not calculated shipping rates. Please place your order and then you will be contacted prior to shipment via
NOVA NATURAL'S RETURN POLICY
60 Days in Original Condition
Return any product within 60 days of the date of purchase in its original condition for a Full Refund.
365 Days for Store Credit
Take your time to decide. For up to a year (365 days from date of purchase), you can return items for Store Credit.
Gift returns are eligible for Store Credit only.
HOW DO I ARRANGE A RETURN?
Box up your item(s) and enclose a copy of your sales receipt and a note explaining how or why the item(s) did not meet your needs and send them with a trackable carrier such as UPS, Fedex or Priority Mail to:
Nova Natural Toys & Crafts
120 Graham Way #200
Shelburne, VT 05482
*We’re here for you! If you have any questions or need assistance prior to shipping back your return, please contact customer service via phone (877-668-2111), email (firstname.lastname@example.org) or live chat on our website.
WHAT ABOUT SHIPPING CHARGES?
Except in the case of damaged or defective merchandise, you are responsible for the cost of return shipping.
Exchanges of clothing items are returned to you with no additional shipping charge.
Exchanges of all other items will be charged shipping based on the dollar value of the exchanged merchandise per our shipping rate chart found here.
WHEN WILL I RECEIVE CREDIT FOR MY RETURN?
We do our best to process returns within 3 days of receipt, though may occasionally take as much as 5 days between Thanksgiving and January 30th.
Credit to your account should post within 2 days of our processing of your return, but may take as many as 2 billing cycles to appear on your statement.
The recipient is the importer of record and as such is responsible for assuring the product(s) they purchased can be lawfully imported to the destination country and must comply with all laws and regulations of said country. The customer is also responsible for payment of all levied sales tax, duties, and customs charges, which are determined and enforced by local governments and vary by country. Duties, taxes and/or customs fees are an additional amount collected upon delivery of your order and we are unable to provide you with an estimate of those fees. Please contact your local government for specific details. Your order confirmation details only the amount collected by novanatural.com. By completing your order you agree to pay all applicable fees.
If you refuse or return your order, no international shipping charges or fees paid to local governments will be refunded. We will refund the original purchase price of the product if the returned/refused goods arrive back to our Shelburne, VT, address in original condition.
WAIT A MINUTE. I STILL HAVE A QUESTION.
If you have any questions regarding Returns & Exchanges, please contact us at 877-668-2111 (9AM-5PM, EST) or email at email@example.com or at:
Nova Natural Toys & Crafts
120 Graham Way #200
Shelburne, VT 05482
Our Starter Kit for Needle Felting has everything you need to learn the craft; needles, a foam pad, wool, pattern cutters and more. With the enclosed instructions, you and your children will be able to make beautiful designs. Using the included needle holders makes the process both faster and safer. This is a wonderful introduction to a fun and rewarding craft!
DETAILSMADE IN: Germany
MADE OF: Instructions, Foam Pad, 5 Coarse + 2 Fine Felting Needles, Needle Holders, Pattern cutters, Fairy Wool + Burlap Fabric.
SIZE: About 3 ounces of Felting Fleece. Foam pad is 7" tall, 5" wide
SUGGESTED AGES: 7 and up. Felting needles are sharp and so adult supervision is recommended.